You can return any unwanted items to Palmdoc within 7 days of receiving your order for a refund or replacement. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. All returns are evaluated before being processed. Unless faulty, meters and test strips which have been opened cannot be refunded or exchanged. You can return to Unit 11 Dodson Way, Peterborough, PE1 5XJ.
If you change your mind about an unused item you’ve bought in the last 7 days, simply return it in its original packaging. We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. If the item was faulty or damaged when delivered, an exchange or refund will be offered.
This does not affect your statutory rights.